Terms of service

Terms of Service

Welcome to [Shopient]. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services. If you do not agree with any part of these terms, you may not use our website or services.


1. Account Terms

To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account details updated. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.


2. Pricing and Payment

All prices listed on [www.shopient.in] are in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without prior notice.
We accept payments through authorized payment gateways and payment methods displayed at checkout. By completing a purchase, you confirm that the payment details provided are accurate and authorized.


3. Product Descriptions

We strive to display accurate product descriptions, images, and specifications. However, we do not guarantee that all product information is error-free, complete, or current. Minor variations in color, size, or appearance may occur due to screen settings or manufacturing differences.


4. Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity. If your order is canceled after payment, a refund will be processed according to our refund policy.


5. Shipping and Delivery

We aim to process and ship orders within [5-7 DAYS]. Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
[SHOPIENT] is not responsible for delays caused by third-party logistics providers, but we will assist you in tracking and resolving delivery issues.


6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service. Please review the policy carefully before making a purchase. For any return or refund inquiries, contact us at [heyshopient@gmail.com].


7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent purpose

  • Violating any applicable local, state, or national laws

  • Transmitting malicious code, viruses, or harmful software

  • Interfering with the security or functionality of the website

  • Misusing content, images, or intellectual property without permission

We reserve the right to terminate access for violations of this section.


8. Limitation of Liability

To the fullest extent permitted by law, [SHOPIENT] shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our total liability, if any, shall not exceed the amount paid by you for the purchased product.


9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of India.


10. Contact Information

For any questions regarding these Terms of Service, please contact us at [heyshopient@gmail.com].