Shipping policy
Shipping Policy
At [SHOPIENT], we aim to deliver your orders safely, efficiently, and on time. Please read our Shipping Policy to understand how we process and ship your orders.
1. Shipping Methods
We offer shipping through trusted courier and logistics partners to ensure reliable and timely delivery. Shipping methods available will be displayed at checkout based on your location and order details.
2. Order Processing Time
All orders are processed within [5-7 DAYS] after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays. During high-demand periods, processing times may be slightly extended, but we will keep you informed.
3. Delivery Timeframes
Once shipped, orders are typically delivered within [5-7 BUSINESS DAYS], depending on your location and courier service availability.
Please note that delivery timelines are estimates and may vary due to external factors beyond our control.
4. Shipping Costs
Shipping charges are calculated at checkout and will be clearly displayed before you complete your purchase.
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Standard shipping charges.
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Any additional charges (if applicable) will be communicated upfront—no hidden fees.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation message with tracking details via email or SMS. You can use this information to track your shipment until delivery.
6. Delivery Issues & Delays
While we work closely with our delivery partners, delays may occur due to weather conditions, logistical issues, or incorrect address details.
If your order is delayed or marked as delivered but not received, please contact us at [heyshopient@gmail.com], and we will assist you promptly.
7. International Shipping (If Applicable)
Currently, we [DO / DO NOT] offer international shipping.
If international shipping is available:
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Delivery times may vary based on destination and customs processing
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Customers are responsible for any customs duties, taxes, or additional charges imposed by the destination country